Shipping & Returns
Shipping Information
Shipping Methods & Costs
We currently offer the following shipping methods:
Free Ground FedEx
Delivery typically occurs 3-5 business days after processing. If you want a guaranteed arrival time, you may want to purchase an upgraded shipping option.
Upgraded Shipping Options
Economy Second Day FedEx 18$
Delivery occurs 2 business days after processing.
Standard Overnight FedEx 25$
Delivery occurs the next business day.
Shipping & Delivery
Items usually ship by the next business day. Orders are placed Monday-Friday excluding holidays.
Orders can only be shipped to addresses within the United States. Unfortunately we are unable to ship orders to international addresses at this time, along with APO/FPO addresses, or P.O.boxes. If you really really want a shirt and one of these restrictions apply to you, please contact us at info@monanunez.com and we’ll try to make it happen and we’re very flattered by your interest.
Orders are processed pending item availability and payment verification.
We’ll contact you via email if there are any issues with your order.
Checking Order Status
Once your order has been shipped you’ll receive an email confirmation containing your FedEx tracking number. Any problems please contact us Monday-Friday 9-5pm CT at info@monanunez.com or 612-692-6586.
www.fedex.com/tracking
1-800-463-3339 FedEx
Easy Returns & Exchanges
Return Policy
We’d like you to be happy with your purchase and would appreciate you emailing us as to what went wrong at info@monanunez.com, thanks. Please return your purchase to us within 21 days of receiving it for a refund. Items must be in original new condition (not worn, not washed, not altered, and free of animal fur or odors including perfume) and must have all tags attached to be eligible for a refund. Items returned without tags or that are not in original condition may not qualify for a refund. We apologize for your inconvenience.
Please note that shipping charges are non-refundable.
Return by Mail
Please allow 5-7 days for transit time. If you’d like to return an item, here are the steps.
1) Pack items preferrable in the original packaging.
2) Complete the return form included in your original package
3) Please use UPS,FedEX or USPS certified mail to send the return
package to:
Mona Nunez™
2031 Norway Pine Circle
Minnetonka, MN 55305
4) Return packages must be prepaid
5) Problems? Please contact us at info@monanunez.com,..thanks.
Refunds
Once your return package has been received, your refund will be processed and credited to your original form of payment within 7-10 business days. You’ll be notified by email once the return transaction has taken place. Please note that your bank/credit card company may require additional days to process and post this transaction to your account, occasionally not posting until your credit card’s next monthly cycle.